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As part of the process of setting up Remote Access to your Office Computer, you may need to set the System Preferences on a Mac to allow that to happen.  Follow the steps below:

1. For this to work, you'll need to have administrative rights on your computer.  Most users have them on their assigned machines, but if you don't you'll need to make a request for help from your Computing Consultant.

2.  Click on the 'Apple' menu in the upper left-hand corner of the screen, and select 'System Preferences'

3.  In the System Preferences window, click on the icon for 'Sharing' preferences.

4.  In the Sharing panel, place a check in the box next to 'Remote Management'.

5.  Next, click the 'Options' button, and check off all of the options, and click 'OK'.